We take pride in assuring you that all our staff are extensively trained to uphold the highest standards of cleanliness and hygiene throughout every step of your service. From preparation to execution and even post-service, maintaining a pristine environment is our top priority.
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To uphold impeccable hygiene standards for each client, we provide disposable tools and products throughout your experience, ensuring a clean and hygienic environment at all times.
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We kindly advise our clients to reach us via WhatsApp within 48 hours of their service if they notice any chipped or damaged areas. We offer complimentary repairs within this timeframe. Any issues reported beyond 48 hours will be subject to additional charges.
In the event that you are dissatisfied with our service or treatment due to an error on our part, we are committed to providing a full refund. We encourage you to communicate with us via email at info@discreetbeautybar.com so that we can thoroughly understand the situation and take appropriate corrective action. Each case will be handled on an individual basis to ensure your satisfaction.
We kindly request that you provide us with a minimum of 24 hours' notice in the event of a cancellation to avoid a cancellation fee of 50 AED. Additionally, in cases of a no-show or if the beautician is already on the way or arrives at the location and the appointment is suddenly canceled, a fee of 100 AED will be charged. We appreciate your understanding and cooperation in respecting our cancellation policy."
Rescheduling of appointments must be done at least 5 hours prior to the scheduled appointment time. We kindly ask for your understanding that last-minute changes affect our scheduling, including transportation arrangements and other appointments. Your cooperation in adhering to our rescheduling policy is greatly appreciated.
We offer multiple payment options for your convenience, including cash payments, online payments, and bank transfers. Choose the method that suits you best, ensuring a seamless transaction process for your beauty services.
Please be informed that all our services are offered in the comfort of your own home. We understand the value of your time and convenience, particularly amidst our busy schedules. Therefore, we strive to provide you with pampering experiences without the inconvenience of traveling, ensuring that you can relax and enjoy our services without any hassle.
For now, our services cover the entire area of Dubai, and we are excited to announce that we will soon be expanding to cater to other Emirates as well. Stay tuned for updates on our expansion as we aim to bring our exceptional beauty services to even more locations.
